Shipping & Refunds

Shipping Policy:

How long will it take me to receive my order? 

- All phone cases on our website are packaged and processed in 2-4 days. After that:

- Shipping in the United States: After the 2-4 days of processing, you can expect a shipping time of 2-5 business days for you to receive your order from our courier.

- International Shipping: After the 2-4 days of processing, you can expect a shipping time of 6-21 business days for you to receive your order from our courier. International orders take longer to arrive due to distance and location.

 

Refund Policy:

All phone cases on our website are designed by us and assembled to order, therefore, refunds are only issued if your product is damaged or if you receive the incorrect item. If your order has already been shipped, with no damage, in the correct time frame, with the information you provided, we cannot offer a refund.

Refunds are NOT offered when:

You put the incorrect shipping information, your order is already in transit, you change your mind after the order is already being made, you pick the incorrect phone model, etc.

Refunds ARE offered when:

Your product is damaged upon arrival with proof or you receive the incorrect item. If this occurs, please email info@sourmonday.com so that we can quickly help you resolve the issue!